Senior LMS, L&D & Quality Systems Profile

Learning systems built with structure, quality and operational depth.

I am Akis Sifniotis, a Learning Management Systems Expert focused on Learning & Development and Quality Assurance. I analyze training needs, design structured e-learning solutions and connect LMS architecture with organizational processes, compliance requirements and measurable training operations.

Focus: Moodle Workplace Domain: EdTech & Compliance Training Method: Structured L&D Operations
Professional Profile

A bridge between learning, systems and quality.

My background combines Digital Systems, pedagogical competence and practical experience in applying learning methodologies within LMS environments. I work at the intersection of training strategy, platform architecture, process design and quality documentation, with a strong orientation toward structured enterprise environments.

Structured Learning Operations

Design of scalable training frameworks, role-based learning paths and training matrices that connect employees, responsibilities, courses, evidence and reporting into one coherent lifecycle.

LMS Architecture & Automation

Hands-on Moodle Workplace experience across setup, administration, customization, course implementation, role-based automation, reporting needs and operational governance.

Quality & Compliance Mindset

Experience supporting systems and documentation under ISO 9001, ISO 27001, ISO 29993 and GxP contexts, including SOP/QMS authorship and Computer System Validation lifecycle activities.

Enterprise orientation Professional profile shaped around internal organizational needs, not freelance positioning.
EdTech community connection Active participation in MoodleMoot Greece and educational technology events.
Academic foundation Digital Systems background with specialization in Teaching & Pedagogical Competence.
Measured Impact

Operational scale with educational substance.

The numbers below reflect concrete professional exposure in LMS deployment, e-learning operations, academic coordination and organizational training transformation.

0 courses implemented in Moodle Workplace for a regulated training environment.
0 users supported through enterprise LMS deployment and role-based training structures.
0 learners supported through Moodle LMS frameworks across online education programs.
0 partners and instructors coordinated across academic and public sector projects.
Professional Experience

Progressive responsibility across LMS, training and digital transformation.

Experience across regulated training, Moodle-based e-learning operations, educational quality assurance, ERP/CRM coordination, workflow automation and organizational development.

01

Training Manager & LMS Expert

MEDWORK · Pharmaceutical Contract Research Organization
Mar 2022 – Present
Training Manager from Feb 2026

Medwork is a pharmacovigilance service provider specializing in drug safety, regulatory compliance and quality assurance, operating under ISO 9001 and ISO 27001 standards.

Selected achievements

  • Led the transition from paper-based training to a digital LMS environment.
  • Deployed Moodle Workplace for 300+ users and implemented 600+ courses.
  • Designed and implemented a role-based automated training system.
  • Established a structured training lifecycle aligned with roles and responsibilities.

Key responsibilities

  • Administration of the Moodle Workplace platform.
  • Training Needs Analysis and organizational mapping.
  • Development and management of training content and activities.
  • Customization of the LMS to meet GxP, ISO and regulatory requirements.
  • Authoring and implementation of QMS training documentation.
  • Management of LMS Computer System Validation.
  • Oversight of training operations, KPIs and audit processes.
02

Training & Digital Transformation Consultant

AVEL · Graphic Arts
Sep 2021 – Apr 2022

AVEL is a printing company in Greece, operating with continuous growth since 1970 and specializing in large-scale, high-quality printing production.

Selected achievements

  • Led the transition from a traditional operating model to a structured training and digital working environment.
  • Introduced digital tools and automated workflows to improve employee development and operational efficiency.

Key responsibilities

  • Analysis of organizational needs to identify skills gaps and requirements.
  • Staff training on digital tools and systems to support adoption and efficiency.
  • Coordination of ERP, CRM and core systems aligned with business needs.
  • Development and automation of operational processes.
03

IT & E-learning Department Lead

GoLearn · Lifelong Learning Center & Group of Companies
Feb 2019 – Sep 2021

GoLearn is a distance learning provider specializing in adult education and accredited online programs, operating under ISO 9001 and ISO 29993 standards.

Selected achievements

  • Contributed to the development and scaling of e-learning operations, supporting growth from 5 to 50+ employees.
  • Managed 20+ academic and public sector projects with universities and educational institutions.
  • Coordinated 200+ partners and instructors.
  • Designed Moodle LMS frameworks supporting 300+ online programs and 30,000+ learners.

Key responsibilities

  • Supervision of Moodle LMS platforms, ensuring stability, performance and continuous operation.
  • Management of e-learning programs, including academic content and quality control.
  • Coordination of communication with academic partners for program delivery.
  • Development of QA procedures aligned with ISO standards and national accreditation requirements.
  • Oversight of IT operations, systems support and infrastructure management.
  • Coordination of certification and assessment processes.
  • Contribution to the development of educational organizations and certification bodies.
Key Skills & Expertise

A capability set built for serious learning operations.

My expertise is not limited to platform administration. It combines pedagogical design, organizational mapping, process discipline, quality assurance and digital transformation.

01Strategic Learning & Development

Designing scalable training frameworks aligned with business goals, organizational growth and role-based learning requirements.

Training frameworks Learning paths Training lifecycle

02Training Needs & Competency Analysis

Mapping of skills, roles and structures to define targeted learning paths, training matrices and evidence-based training coverage.

Role mapping Competency analysis Training matrices

03Instructional & Content Design

Development of SCORM packages, assessments and academic content for digital delivery with attention to clarity and learner experience.

SCORM Assessments Digital content

04LMS Administration & Architecture

Expertise in Moodle Workplace, including setup, customization, administration, reporting structures and role-based automation.

Moodle Workplace Automation Administration

05Agile Project Management & Tools

Use of Agile, Scrum, Kanban and digital tools for structured project planning, coordination, delivery and continuous improvement.

Agile Scrum Kanban

06Digital Transformation & Workflow Automation

Implementation of ERP, CRM, ticketing systems and digital tools to streamline training operations and everyday organizational workflows.

ERP CRM Workflow automation

07Quality & Compliance Systems

Experience supporting systems and documentation under ISO 9001, ISO 27001, ISO 29993 and GxP requirements, including SOP and QMS documentation.

ISO GxP QMS

08Computer System Validation

Hands-on experience across CSV lifecycle phases, applying GAMP 5 and V-Model principles to support system performance, data integrity and compliance.

CSV GAMP 5 V-Model
Education & Continuous Development

Academic basis with active EdTech development.

Continuous professional development is a consistent part of my profile. I stay connected with Moodle, EdTech and educational technology communities through certifications, seminars and conferences.

Digital Systems background with pedagogical specialization.

Academic background in Digital Systems at the University of Piraeus, with specialization in Teaching & Pedagogical Competence and experience applying learning methodologies within LMS environments.

Academic Background Digital Systems · University of Piraeus

Specialization in Teaching & Pedagogical Competence.

Selected Certifications Adult Education · Leaders of Learning by HarvardX · Moodle Admin Skills

Professional development focused on adult education, learning leadership, Moodle administration and educational technology.

Community Engagement MoodleMoot Greece & EdTech events

Active participation and continuous connection with the EdTech community.

EduTech Summit & Expo 2025 Athens, Greece
Apr 2025
AI in Primary and Secondary Education National Technical University of Athens
Apr 2024
Digital Skills for Primary and Secondary Education National Documentation Centre (EKT)
Dec 2023
The Use of Open Technologies in the Educational Process 6th National Open Technologies Competition
Dec 2023
Make Your Own Custom Report in Moodle Certified Udemy
Nov 2023
15th International Conference on Informatics in Education University of Piraeus
Nov 2023
How Artificial Intelligence Can Affect the Economy and Business University of Piraeus & European Economic Association
Oct 2023
Smart Schools and Circular Cities KEAN & University of Piraeus
Oct 2023
Moodle Admin Skills Certified Moodle Academy
Sep 2023
Organization and Management of Education University of the Peloponnese
2020–2021
Contact

Professional profile for enterprise learning teams.

This profile presents my work in LMS administration, L&D operations, quality assurance and compliance-oriented training environments, with a focus on structured learning, operational consistency and long-term capability building.

Name Akis Sifniotis
Profile LMS Expert · L&D · Quality Assurance